Model: HT PRO

1. How to find the hardware serial number of HT PRO?

Answer:

• Press MENU
  
• Input 0000 press ENT (enter your own PIN number instead if you have changed the PIN of the device)
  
• Press 8
  
• Press 1
  
• Find the serial number corresponding to “TYPE”
  

2. How to restart HT PRO?

Answer:

• Press MENU
  
• Input 0000 press ENT (enter your own PIN number instead if you have changed the PIN of the device)
  
• Press 8
  
• Press 2
  
• Press ENT
  

3. How to increase/decrease the volume of HT PRO?

Answer:

• Press MENU
  
• Press 1
  
• Press 1
  
• Press down/up arrow button
  
• Press ENT
  

4. What is the default Admin PIN no. of HT PRO?

Answer:

• Default Admin PIN No is 0000
  

5. How to change the default Admin PIN no. of HT PRO?

Answer:

• Press MENU
  
• Input 0000 press ENT (enter your own PIN number instead if you have changed the PIN of the device)
  
• Press 6
  
• Press 4
  
• Press 2
  
• Enter the new PIN
  
• Press ENT
  

6. How to disable the camera of HT PRO?

Answer:

• Press MENU
  
• Input 0000 press ENT (enter your own PIN number instead if you have changed the PIN of the device
  
• Press 6
  
• Press 2
  
• Press 1
  
• Choose Disable
  
• Press ENT
  

• Restart the device
  

7. How to register PIN number for a staff in HT PRO?

Answer:

• Press MENU
  
• Input 0000 press ENT (enter your own PIN number instead if you have changed the PIN of the device
  
• Press 2
  
• Choose the staff/search for the staff
  
• Press 7
  
• Enter the PIN code two times
  

8. How to punch with PIN number in HT PRO?

Answer:

• Press #/.
  
• Enter the ID Number
  
• Press ENT
  
• Press #/.
  
• Enter the PIN number
  
• Press ENT 
  

9. How to enable ADSL communication in HT PRO?

Answer:

• Press MENU
  
• Input 0000 press ENT (enter your own PIN number instead if you have changed the PIN of the device
  
• Press 6
  
• Press 6
  
• Press 3
  
• Change the mode to ADSL
  
• Press ENT
  

10. HT PRO is Hanging/No response when punching or when trying to access the menu

Answer:

• Restart the device by removing the power connector and connect it back.
  

11. HT PRO is not communicating via LAN

Answer:

• Restart the device. Check if the IP assigned is Pinging/there is any network clash between the IP's