1. How to resign a staff from HT BA software?

Answer:

  • Login to the HT BA software
  • Click Staff
  • Select Staff
  • Click Modify
  • Check mark Resign
  • Click Yes
  • Click Save

2. How to change the department of a staff?

Answer:

  • Login to the HT BA software
  • Click Staff
  • Select Staff
  • Click Modify
  • Select the department form the drop down menu
  • Click save

3. How to Synchronize time of the hardware with PC?

Answer:

  • Login to the HT BA software
  • Click Download
  • Select the device
  • Click Set time

So that, the time of your PC will be synchronized with the device

4. I could not login to the attendance application (HT BA) as I forgot my login password

Answer:

  • Please contact our support team or one of our system engineers.

5. What are the types of database supported by your attendance application (HT BA)?

Answer:

  • Our application supports both MS Access and MS SQL Database.