1. How to find the hardware serial number of HT PRO?

Answer:

  • Press MENU
  • Input 0000 press ENT (enter your own PIN number instead if you have changed the PIN of the device)
  • Press 8
  • Press 1
  • Find the serial number corresponding to “TYPE”

2. How to restart HT PRO?

Answer:

  • Press MENU
  • Input 0000 press ENT (enter your own PIN number instead if you have changed the PIN of the device)
  • Press 8
  • Press 2
  • Press ENT

3. How to increase/decrease the volume of HT PRO?

Answer:

  • Press MENU
  • Press 1
  • Press 1
  • Press down/up arrow button
  • Press ENT

4. What is the default Admin PIN no. of HT PRO?

Answer:

  • Default Admin PIN No is 0000

5. How to change the default Admin PIN no. of HT PRO?

Answer:

  • Press MENU
  • Input 0000 press ENT (enter your own PIN number instead if you have changed the PIN of the device)
  • Press 6
  • Press 4
  • Press 2
  • Enter the new PIN
  • Press ENT

6. How to disable the camera of HT PRO?

Answer:

  • Press MENU
  • Input 0000 press ENT (enter your own PIN number instead if you have changed the PIN of the device
  • Press 6
  • Press 2
  • Press 1
  • Choose Disable
  • Press ENT

  • Restart the device

7. How to register PIN number for a staff in HT PRO?

Answer:

  • Press MENU
  • Input 0000 press ENT (enter your own PIN number instead if you have changed the PIN of the device
  • Press 2
  • Choose the staff/search for the staff
  • Press 7
  • Enter the PIN code two times

8. How to punch with PIN number in HT PRO?

Answer:

  • Press #/.
  • Enter the ID Number
  • Press ENT
  • Press #/.
  • Enter the PIN number
  • Press ENT 

9. How to enable ADSL communication in HT PRO?

Answer:

  • Press MENU
  • Input 0000 press ENT (enter your own PIN number instead if you have changed the PIN of the device
  • Press 6
  • Press 6
  • Press 3
  • Change the mode to ADSL
  • Press ENT

10. HT PRO is Hanging/No response when punching or when trying to access the menu

Answer:

  • Restart the device by removing the power connector and connect it back.

11. HT PRO is not communicating via LAN

Answer:

  • Restart the device. Check if the IP assigned is Pinging/there is any network clash between the IP's